Refund Policy

At Madras Sarees, every saree is crafted and packed with utmost care. We strive to ensure that you are delighted with your purchase. Refunds are applicable only in cases where a replacement or exchange cannot be provided, for example when a product is out of stock.

To be eligible for a refund

• Quality Check: Refunds will be processed only after our quality check and verification.
• Refund Method: The refund amount will be credited to your original mode of payment or issued as store credit, based on your preference.
• Processing Time: Please allow 4–7 business days for the refund to reflect in your account, depending on your payment provider.

Please note

• Sale Items: Products bought during sales, discounts, or special promotions are non-refundable and non-exchangeable.
• Condition Required: Refunds will not be issued if the product has been used, washed, or returned without approval or without an unboxing video.

Your satisfaction is important to us, and our team is always here to assist with any order concerns.

Dispute Resolution

For any disputes regarding cancellations or returns under this policy, you can reach out to us on WhatsApp at +91 72002 68446. Please note that the decision made by Madras Sarees in such cases will be final and binding. This policy is governed by the laws of India (Indian IT Act 2002), and you consent to the jurisdiction of Chennai, Tamil Nadu, India.