At Madras Sarees, every saree is crafted and packed with utmost care. We strive to ensure that you are delighted with your purchase. Store credit is applicable only in cases where a replacement product is out of stock.

To be eligible for store credit

• Quality Check: Store credit will be issued only after our quality check and verification.
• Refund Method: The refund amount will be issued strictly as store credit.
• Processing Time: Please allow 1–2 business days for the store credit to be generated and shared with you.

Please note

• Sale Items: Products bought during sales, discounts, or special promotions are non-refundable and non-exchangeable.
• Condition Required: Exchange will not be accepted if the product has been used, washed, or returned without approval or without an unboxing video.

Your satisfaction is important to us, and our team is always here to assist with any order concerns.

Dispute Resolution

For any disputes regarding cancellations or returns under this policy, you can reach out to us via email at madrassareeother@gmail.com . Please note that the decision made by Madras Sarees in such cases will be final and binding. This policy is governed by the laws of India (Indian IT Act 2002), and you consent to the jurisdiction of Chennai, Tamil Nadu, India.