Shipping Policy

Shipping Policy

Domestic Shipping (India):

Madras Sarees offers free shipping across India using reliable courier services. We dispatch your order within the same business day.

Our courier partners deliver orders from Monday to Saturday, excluding public holidays and Sundays. Please note that delivery times may vary due to factors beyond our control, such as weather or strikes. All orders are shipped to the address you provide at checkout.

All our products are packed in secure tamper proof packaging. If you find that the package is tampered, please do not accept delivery of the same from the carrier. If the customer accepts delivery, it will be deemed that the product arrived in a tamper proof condition.

We ensure all products are packed securely in tamper-proof packaging. If you notice any tampering upon delivery, please refuse the package. Accepting the delivery indicates that the product was received in good condition.

For orders with multiple items shipped to different addresses, please place separate orders for each address.


International Shipping:

For international orders, you can conveniently pay using your debit/credit card or PayPal (available under Wallets). You can also opt for bank transfer by contacting us.

Shipping charges will be automatically added to your order at checkout. Please note that once an order is placed, cancellation requests cannot be accepted.

We typically dispatch orders on the same business day, and will dispatch through DHL or other available carriers.

For any inquiries, please email us at madrassareeother@gmail.com, and we’ll respond within 48 hours. Our office hours are Monday to Saturday, from 10:30 AM to 7 PM.

Please be aware that no exchanges or returns are accepted for international orders. If you have questions about your order, feel free to reach out before placing it.

As the recipient, you are responsible for any import duties, customs, VAT, and local sales taxes imposed by your country. These may need to be paid to release your order from customs upon arrival. Our delivery partners can handle duty deposits on your behalf, which you can then settle directly with them upon receiving your package.