Frequently Asked Questions

Frequently Asked Questions

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Mostly Asked Questions

Simply browse our collection, select the sarees you love, and proceed to checkout. Follow the prompts to provide your shipping and payment information, and your order will be on its way!

We accept various payment methods, including credit/debit cards, net banking, and mobile wallets. Cash on delivery (COD) option may also be available in select locations.

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment online.

We accept returns/exchanges within 3 working days of delivery for defective products. Please notify us within 24 hours of receiving your order if you encounter any issues. For more details, refer to our Exchange Policy section.

Orders can be canceled within 24 hours of placement. Please contact us as soon as possible if you wish to cancel your order.

You can reach our customer support team via phone at +91 72002 68446 or email at support@madrassarees.com. We're here to assist you with any questions or concerns you may have.