• For international orders, you can conveniently pay using your debit/credit card or PayPal (available under Wallets). You can also opt for bank transfers by contacting us.

• Shipping charges will be automatically added to your order at checkout. Please note that once an order is placed, cancellation requests cannot be accepted.

• We typically dispatch orders on the same business day, and will dispatch through DHL or other available carriers.

• For any inquiries, please email us at madrassareeother@gmail.com, and we’ll respond within 48 hours. Our office hours are Monday to Saturday, from 10:30 AM to 7 PM.

• Please be aware that no exchanges or returns are accepted for international orders. If you have questions about your order, feel free to reach out before placing it.

As the recipient, you are responsible for any import duties, customs, VAT, and local sales taxes imposed by your country. These may need to be paid to release your order from customs upon arrival. Our delivery partners can handle duty deposits on your behalf, which you can then settle directly with them upon receiving your package.